The guarantee for all electrical devices is 24 months from the date of purchase, unless a different guarantee period has been expressly agreed in writing. During this warranty period, we undertake to repair, free of charge, any defects that arise due to material or manufacturing defects (Amici's right to repair). The guarantee expires if the machine is opened independently or if changes or repairs are made to the goods. A reduction or change is expressly excluded.

In particular, Amici Caffè AG is not liable for damage that is due to improper use or natural wear and tear or for damage that did not arise from the delivery item itself (consequential damage). If there is externally visible damage to the ordered goods, damage settlement will only take place upon receipt of a certificate from the respective transport company.

The buyer is obliged to inform us immediately of any defects and to obtain our written consent before engaging third-party companies or carrying out their own intervention. If a repair is carried out by an unauthorized service provider and this results in further defects or damage, any warranty claim will be void. Repairs carried out outside of this warranty period will not result in an extension or restart of the original warranty period.

For repairs, our customer service is at your disposal: +41 41 854 41 41 or info@amici.ch.